Last Updated: Aug 17, 2023
Types of Personal Information Collected
We collect the following types of personal information from our users:
- Phone number
- IP address
Additionally, under specific circumstances, and in compliance with legal requirements and age verification purposes, we may request the following:
- Date of birth
- Photo ID
Rest assured, your Photo ID, date of birth, and other sensitive details will remain concealed, only accessible to authorized high-ranking administrators for verification purposes during the order delivery process.
Purpose of Collection
We collect personal information for the following purposes:
- Account Registration
- Order processing and fulfillment
- Newsletter subscriptions
- Enhancing the user experience
- Tailoring our services to individual needs
Additionally, we are mandated by law to verify that each customer is 19 years of age or older, as required to sell certain products. To streamline this process and ensure convenience for our customers, we conduct online ID verification. This means you only need to verify your ID once by submitting it online. This eliminates the need to carry your ID for every purchase, making your shopping experience hassle-free and secure.
Your information is retained for a reasonable period and used internally to comply with legal requirements and enhance our system and provide improved products and services.
Your understanding and cooperation in this important verification process are greatly appreciated. If you have any questions about this aspect of our data collection, please do not hesitate to contact us.
Data Storage and Security
The security of your personal information is paramount. We employ robust security measures, including software like Wordfence and Sucuri, to protect against unauthorized access and malicious activities. We ensure encrypted communication through HTTPS for all interactions between your browser and our server.
In case of a data breach or security incident, we will swiftly investigate and take appropriate actions. Affected users will be promptly informed the necessary details and guidance.
Data Usage and Sharing
Your personal information is strictly for internal use within PuffLab. We do not share it with third parties. Your privacy is a priority, and we do not retain credit card information on our servers.
Cookies and Tracking Technologies
User Rights and Choices
As a user, you have the following rights:
- Access: Request access to your held personal information.
- Update: Correct or update your details by contacting us.
- Deletion: Request the deletion of your account, considering operational and legal requirements.
You can manage marketing communication preferences and email settings on our site.
External links on PuffLab.ca may lead to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
For questions, concerns, or requests regarding your privacy, contact us at firstname.lastname@example.org.